Terms and Conditions
By placing an order through our website (www.winestopbali.co.id) or other official online channels, you agree to the following terms and conditions:
1. Minimum Age Requirement
- You must be 21
years old or above to purchase alcoholic beverages from WineStop.
2. Product Availability
- All products
are subject to availability.
3.
Order Processing & Delivery
- Orders will
be processed during operational hours (10.00 – 22.00 WITA/WIB).
- Delivery
services are available in selected areas (Sunset Road, Berawa, and Batu
Belig).
- Same-day
delivery is applicable for orders placed before the cut-off time (10.00 –
20.00).
4. Payment
- Payment must
be made in full at the time of order confirmation.
- Accepted
payment methods include bank transfer, credit/debit card, and e-wallets as
shown at checkout.
5. Promotions & Discounts
- Promotional
prices are valid only within the stated period and cannot be
combined with other offers.
- WineStop
reserves the right to adjust or cancel any promotion at any time without
prior notice.
6. Returns & Exchanges
- Returns are
only accepted for products that are damaged or incorrect upon delivery.
- Requests for
returns or exchanges must be made within 24 hours after receiving
the order.
7. Customer Data Protection
- Your
personal information will be used solely for order processing and will not
be shared with third parties without your consent.
8. Right to Refuse Service
- WineStop
reserves the right to refuse or cancel orders at its sole discretion,
including suspected fraudulent activity or breach of terms.
If
you have any questions, please contact our customer service team at info@winestopbali.co.id.
Thank you for shopping with WineStop!